Win with Essen
Just by referring a friend or family member you are already winning
EARN POINTS FOR ACTIONS
Earn 50 point
2
Make a purchase
Earn 1 point per $1 purchased
3
REFER A FRIEND
Earn 1 point Bought by your friend in the first purchase
REDEEM POINTS FOR DISCOUNTS
$5.00 Off
100 POINTS
$10.00 Off
200 POINTS
$15.00 Off
300 POINTS
$20.00 Off
400 POINTS
$25.00 Off
500 POINTS
$30.00 Off
600 POINTS
$50.00 Off
1000 POINTS
$75.00 Off
1500 POINTS
$100.00 Off
2000 POINTS
$150.00 Off
3000 POINTS
$200.00 Off
4000 POINTS
$300.00 Off
6000 POINTS
Frequently Asked Questions
If two customers refer the same person, who will receive the points once it get registered?
- 1. Customer A referred Customer C.
- 2. Customer B referred Customer C.
- 3. Customer C accessed the referral link of Customer B.
- 4. Customer C got the referral discount code and placed the order using the same device.
- 5. Customer B will be the one who will get the reward.
It will be based on who's referral link is used (as long as it is the same device and IP address)
Does the refer action have an expiration date?
No.
- 1. Customer A referred Customer B.
- 2. Customer B was only able to open the referral invite email and clicked on the referral link after 2 years - and placed the order.
- 3. Customer A will still get the reward.
As long as:
- 1. Customer A's referral link is still the same (not updated).
- 2. Customer A's referral link is still active.
- 3. Customer B used the same device and IP address as the one he/she used when accessing the referral link.
The user MUST register by clicking on the referral link? Or does Swell match both by email? It's important to us to clarify the user the exact rules behind this.
The most important rule is that:
When placing the order, the referred customer shall use the same device and IP address as the one he/she used when accessing the referral link.
Other scenario:
Referred customer accessed the referral link and registered an account (using the same device and IP address), but didn't place an order. The next day, he/she placed an order using a different device. It will still be valid, because the moment he accessed the link and created an account using the same device and IP address, he was already registered as a referred customer. The referred customer's name will be shown on his/her profile page in Swell.